Find Your Translink Service

Using Your SmartPass on the Bus

Six easy steps to using your SmartPass on the bus.

Show your SmartPass to the bus driver If a red light appears, simply replace your SmartPass on machine and try again.
1. Show your SmartPass to the bus driver. 4. If a red light appears, simply replace your SmartPass on machine and try again.
Place your SmartPass on the ticket machine reader tray with ID photograph facing upwards Tell the driver your destination bus stop
2. Place your SmartPass on the ticket machine reader tray with ID photograph facing upwards. 5. Tell the driver your destination bus stop.
The machine will bleep once, the green light will illuminate and the display will read ‘Senior Pass’ and show the expiry date The driver will issue your ticket and you may continue your journey.  The ticket must be retained for inspection.
3. The machine will bleep once, the green light will illuminate and the display will read ‘Senior Pass’ and show the expiry date. 6. The driver will issue your ticket and you may continue your journey.  The ticket must be retained for inspection.


Lost or Stolen?
You must report your lost or stolen pass to Translink as soon as possible.  A special Hotlist has been set up to cancel these passes and avoid the likelihood of fraudulent use. If anyone else tries to use a stolen card, the red light will alert the driver.  Unauthorised use of a SmartPass will result in prosecution.

There will be a £6 charge to cover the cost of a replacement Senior SmartPass.

We hope your new Senior SmartPass will keep you on the move with Translink.  For information on Translink services contact your local bus or rail station or call 028 90 66 66 30.

Please keep your SmartPass in a safe place at all times and carry it with you on ALL journeys.

 


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