Observation Ratings - Translink

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Observation Ratings

Enterprise Observation Ratings

Reliability 100% 100
Punctuality of departures 98% 98
Punctuality of arrivals (10 mins) 84% 84
Staff wearing full uniform 75% 75
Queuing 90% 90
Speed of answering telephones 89% 89
Helpfulness of telephone staff 90% 90

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