Passenger's Charter - Translink

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Passenger's Charter

We (Translink) are made up of Metro, NI Railways and Ulsterbus. We are responsible for over 70 million bus and rail passenger journeys each year. We have almost 1,400 buses and 35 trains, and employ over 3,850 staff.

We aim to provide co-ordinated bus and rail services which the public are satisfied with and have confidence in. We want our services to be recognised for their high quality.

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Passenger's Charter - June 2005

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