NI Railways - Better Policies - New Inspired Rail Service - Translink

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Better Policies

The following policies are in operation in the interest of passenger saftey and comfort and service efficiency.  These policies reflect customer preferences from an extensive consultation process.

 No dogs

Pets & Animal Policy

All pets/animals must be carried in a suitable pet cage on the floor (except assistance animals).

 

 Bicycle Policy

Bicycle Policy

Bicycles are carried free of charge on all local services.  FOUR bicycles only permitted per train.  (Bicycles will not be carried before 0930hrs Monday to Friday)

   

No smoking  

No Smoking Policy

It is not permitted to smoke in any NI Railways building or on board any train.

 

 

 Penaltyfarepolicy

Penalty Fare Policy 

  • Passengers must be in possession of a valid ticket, or authorisation to travel.
  • If you board a train without a ticket it is your responsibility to obtain one from the Conductor without delay.
  • The Penalty Fare is £10 plus the full single fare for the journey made.
  • Failure to comply may result in a prosecution.
   

No drinking 

Alcohol Policy

It is not permitted to carry alcohol on any NI Railways local service. 

   
 Trespass Policy

Trespass Policy

No loitering or trespassing.

Maximum penalty £1000

 CCTV

CCTV

CCTV cameras are installed on trains and at selected locations.  Images are recorded and monitored for your safety and to help prevent crime.
This scheme is controlled by Translink.  For further information telephone 028 9075 9110.

   

NI Railways reserves the right not to carry any passengers who are in breach of these policies, cause discomfort or otherwise be a nuisance to other rail users or cause damage to railway property.

For further details or for all timetable enquiries please phone our call centre: 028 90 66 66 30 Monday - Sunday 7am to 8pm.

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